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About Us

Managing your property with Ray White Norwood

The Norwood Difference

Being part of the Ray White Group enables Ray White Norwood to utilise the wider network and have specialised assistance from a skilled team of over 12,000 members who are able to assist in focusing on the regional areas within South Australia.

Our Clients

“Hannah is the most positive, proactive and efficient property manager we have worked with. We have gone through a subdivision of our property whilst Hannah has been managing and she has been there through thick and thin, taking every challenge with ease and ensuring our current tenants were communicated with every step of the way. Her clear and fast communication and professionalism is outstanding. We couldn’t have done it without her!”

Yasmin Mund

“My partner and I have been using Ray White Norwood Property Management for the last four years. To date we have been delighted with the way Ray White Norwood tenant and maintain our new property and have kept it looking immaculate over the years. We believe the overall streamlined nature of their management structure is aided by their rigorous vetting process which ensures the tenants are the right fit for the property. Ray White Norwood are always professional and friendly and keeps us fully informed with the maintenance issues that arise. We would highly recommend the team at Ray White Norwood!”

Courtney Grose

“We highly recommend Ray White Norwood as we have always received excellent service. Ray White Norwood have been fantastic for managing our property. Living interstate, we have complete trust, peace of mind and they have always gone above and beyond to balance our needs and the tenants; everyone is happy. Ray White Norwood have always found great tenants and works efficiently, honestly and with great professionalism. Their knowledge definitely makes it all so much easier, thank you!”

Anthea van Hoff

Choosing the Right Tenants

The FIS (First Impression Score)

This score is calculated on the property manager’s first impression of prospective tenants at open inspections based on a specific set of behavioural observations our property managers have been trained to spot.

Serviceability Percentage

Can the tenant afford the rent? Your Lease Manager will request financial documents such as payslips, bank statements, tax returns and/or profit and loss statements from prospective tenants to mathematically calculate that they can reliably service the rent based on a rent to income ratio.

The Application Score

This is an overall score resulting from the rigorous personal checks conducted on all tenants. We delve into their rental history and references to ensure they will pay rent and care for your property.

Rigorous Checks

At Ray White Norwood we are proud and confident to note we have the most thorough screening process in property management. More importantly, our results speak for themselves. A rigorous and detailed set of checks is completed on all prospective tenants. Screening includes checks to see if the tenant has been blacklisted for defaulting on rent or for causing damage and inquiries are made regarding their employment and character.

Our Property Marketing Results & Vacancy Rates

Ray White Norwood’s system not only allows our owners to enjoy minimum vacancy rates for their investment but also makes it easier for our prospective tenants to find and apply for properties. As an insight into what this allows us to achieve, last month we leased 32 properties with more than 80% of listed properties leasing at or above their listed price! From more than 1300 enquiries, over 400 prospective tenants attended 95 inspections, resulting in 90 applications being received. This led to an average of only 7 days between a property becoming vacant and becoming off-market and under 10 days of total lost rent.

The latest Technology & Training

We also harness the latest technology to combat and counter any fraudulent and misleading applications. Using IP address detection on each application and their references. Property Management isn’t just about collecting rent and charging a fee. At Ray White Norwood, we stay up to date with legislation changes, attend elite national and international training and also undergo continuous coaching so that we can assist in gaining the highest rental return for you and your investment.